Privacy Policy

RUNNERRANDER SOLUTIONS LLC. AND VISTA QUEUE APPLICATION PRIVACY POLICY

Effective: 25 May 2018

We value the trust that you place in us by sharing your personal data with us. RUNNERRANDER SOLUTIONS LLC. takes your privacy seriously and is committed to handling your personal data in a way that is fair and worthy of that trust. RUNNERRANDER SOLUTIONS LLC. will take all reasonable steps to protect your information from misuse and keep it secure.
We believe it is important to inform you about how we will use your personal data. Therefore, we encourage you to read this privacy policy carefully.

SUMMARY

This privacy policy explains the types of personal data we collect and how we use and protect that information:

• Scope
• Who We Are
• Personal Data We Collect
  • General
  • Special Categories Of Personal Data
• What We Do With Your Personal Data
• How We Share Your Data
  • Location Permission
• Cookies, Analytics and Personalization
• Social Media
• If You are Under 16 Years of Age
• International Transfers of Data
• Security
• Data Retention
• Your Rights
• Local Deviation
  • Special Information For U.S. Users
• Other Websites
• Changes to the Policy
• Data Protection Officer – Contact and Queries
• Cookie Policy

SCOPE

This privacy policy applies to all personal data that is collected and used by us when you create a Vista Queue application account or another RUNNERRANDER SOLUTIONS LLC. accounts, when you visit or use the websites, applications, web shops, online, mobile, instore or other services (’Portal’)of RUNNERRANDER SOLUTIONS LLC. (‘Services’), when you purchase our products in our stores, participate in events or contests of RUNNERRANDER SOLUTIONS LLC. or interact with us through social media or otherwise. For purposes of this privacy policy, ‘personal data’ means any information through which we can identify you, as further described below in ‘Personal Data We Collect’.

WHO WE ARE

RUNNERRANDER SOLUTIONS LLC. is an international company, with headquarters in the US. RUNNERRANDER SOLUTIONS LLC. was founded on the belief that state of art technologies can help our customers to save time and effort during their day-to.day routines. Our brand is the Vista Queue.

RUNNERRANDER SOLUTIONS LLC., P.O.BOX 8795, Princeton, NJ 08543, US is responsible for using  your personal data depending on where you live and which of our products you are purchasing or which of our Services you are using. RUNNERRANDER SOLUTIONS LLC. company will be referred to hereafter as ‘RUNNERRANDER SOLUTIONS LLC.’ or ‘we’.

PERSONAL DATA WE COLLECT

The information we collect about you when you buy our products or use our Services may include the following (jointly referred to as: ‘personal data’).

GENERAL

• Your contact details. Your name, postal address, invoicing address and other contact details, such as your telephone number and e-mail address.
• Your account data and electronic identification data (including data added thereto). Your Vista Queue application account or other RUNNERRANDER SOLUTIONS LLC. account (if you have made such an account with us) and other electronic identification data (such as Facebook ID, Google account ID, Apple ID, IDFA, GAID, IP address, MAC address) and the data you add to your above mentioned accounts, such as your password, your date of birth, your gender, your language of preference, the time zone you live in, your picture and other information you may share with us.
• Information regarding your use of our online Services. This may include data regarding the pages you visit, the products and services you like and the content of your abandoned shopping cart.
• Your purchases in our stores and online. The data we collect if you purchase a product or use a Service in one of our stores or online, such as the amount and date of your purchase, the product you purchase or Service you use, location of the store, the website or app through which you make your purchase, payment method, payment status, discount, concatenations for billing, delivery method and delivery address.
• Your reviews. The opinions, experiences, preferences and interests, and product or event reviews that you publish on our websites or share with us online or through social media, such as your experiences and tips regarding gear.
• Your communication data. Your requests, any complaints you may have and any other data that we receive if we communicate with you via e-mail, online or via social media.

The processing of your personal data, provided the User Consent Statement  is marked by you as accepted on the Portal, begins by clicking on the “Sign in”, „Sign up now”, „Place order”, „Create account” or „Registration”  button and the process terminates with the request to delete all the personal data, or until the goal of data management has been concluded, or until you disclaim data processing.

SPECIAL CATEGORIES OF PERSONAL DATA

• Location data. When using Vista Queue application, we may also collect and use information regarding your location, only based on bluetooth commucation between your phone and our service providers bluetooth beacons.

We DO NOT collect GPS location data, including precise location data that shows your exact geographical position or physical location. We will only use location data you voluntarily provide us and such only with your prior consent or location permission or under your direction to do so and only for the purposes set out in this Privacy Policy. You may refuse or revoke your consent at any time, as set out below (see ‘Your Rights’).

WHAT WE DO WITH YOUR PERSONAL DATA

RUNNERRANDER SOLUTIONS LLC. collects and uses your personal data for the purposes set out below. Please be informed that insofar RUNNERRANDER SOLUTIONS LLC. already holds information about you, RUNNERRANDER SOLUTIONS LLC. may use that information for the same purposes.

For the performance of our agreement with you:

In order to manage and handle your purchases (online and in our stores) and to provide you with the Services you requested from us, including handling your requests, we use your contact details, your account and electronic identification data, information regarding your purchases in our stores and online, information regarding your business activities, your Contest data, your communication data and – after your consent thereto – information regarding your location (NOT exact location data).

To comply with a legal obligation to which RUNNERRANDER SOLUTIONS LLC. is subject:

Any information referred to above in the section ‘Personal Data We Collect’ may be used to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.

For our legitimate commercial interests:

We will use your contact details to send you invoices, service letters and general marketing materials as well as surveys about Products and Services you have purchased. At any time, you may opt out of receiving such marketing materials by following the instructions in any communication you receive from us. We will use the personal data referred to above in the section ‘Personal Data We Collect’ in order to improve our products and Services as well as to understand our customers both on an aggregated and on an individual basis. In order to do so, we may combine the data we have obtained about you from the different RUNNERRANDER SOLUTIONS LLC. entities that have collected your personal data (if applicable). This also means that we analyse your use of our products and Services and we use this information to improve our products and Services and to give you a better user experience (e.g., we analyse what web pages you visit, which products and Services you use and like, how you use these products and Services, which enables us to create personal profiles and to assess what may be interesting to you, which recommendations we can give you when you purchase our products or use our Services (such based for example on your previous purchases and use of our Services)). Creating such personal profiles of our customers, also enables us to send you marketing materials that directly relate to your use of our products and Services, if you have chosen to receive such materials.

The personal data referred to above in the section ‘Personal Data We Collect’ may also be used by RUNNERRANDER SOLUTIONS LLC.:

• to generate aggregated statistics about the users of our products and Services;
• to assist in security and fraud prevention;
• for system integrity purposes (preventing hacking, cheats, spamming, etc.);
• to remind you per email of your abandoned cart or send you an order confirmation;
• to facilitate our business operations, to operate company policies and procedures;
• to enable us to merge, sell, acquire, or transfer assets; and
• for other legitimate business purposes permitted by applicable law.

Use of information based on your consent:

We may use the personal data referred to above in the subsection ‘Special Categories of Personal Data’ (i.e. location data) for the purposes set out in this RUNNERRANDER SOLUTIONS LLC. Privacy Policy but we will only do so after we have received your consent thereto.

We may use your personal data referred to above in the section ‘Personal data we collect’ for marketing purposes based on your profiles via email, SMS, other electronic means or otherwise, but we will only do so after we have received your consent to do so.

We also use your personal data referred to above in the section ‘Personal data we collect’ based on your consent, if you subscribe to receiving our newsletters or participating to our surveys.

You can withdraw your consent at any time; see the section Your Rights below.

HOW WE SHARE YOUR DATA

We may share your personal data with the following parties:

• Service Providers and Processor. We engage third party service providers to provide services to you, such as services you would like to use with the help of Vista queue application.
• Third parties in case of legal requirement.  We may also disclose your  personal data  if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we believe necessary or appropriate to disclose personal data to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Privacy Policy; to respond to any claims against us; and, to protect the rights, property, or personal safety of RUNNERRANDER SOLUTIONS LLC., our customers, or the public.
• Corporate Transaction.In addition, information about our customers, including personal data, may be disclosed as part of any merger, sale, transfer of RUNNERRANDER SOLUTIONS LLC.’ assets, acquisition, bankruptcy, or similar event.
• With Consent. We may also disclose information about you, including personal data to any other third parties, where you have consented or requested that we do so.

Notwithstanding anything else in this Privacy Policy, we may share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.

LOCATION PERMISSION

In providing their services, service providers can access, receive, maintain or otherwise process personal data in your interest. These service providers do not permit use of your information for their own (marketing) purposes without your consent. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your personal data and only process it in accordance with our instructions.

• Service providers. Service providers may offer you services in co-operation with RUNNERRANDER SOLUTIONS LLC. and the Vista Queue application. We disclose your personal data (eg. your name, phone number), especially location data, to those service providers, only when you are within a specified physical distance to the service providers bluetooth beacons, and only where you have consented or requested that we do so. We will share the information with service providers only with your permission and by your definite act (eg. press a button), so you will have the choice not to participate to such sharing. We only use your location data until we register your physical presence to the service providers administrative system.

COOKIES, ANALYTICS AND PERSONALIZATION

We and our third party providers use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, and other mechanisms to automatically collect and record information about your browsing activities, and use of the Services. We may combine this “activity information” with other personal data we collect about you.

Generally, we use this activity information to understand how our Services are used, track bugs and errors, improve our Services, verify account credentials, allow logins, track sessions, prevent fraud, and protect our Services, as well as for targeted marketing and advertising, to personalize content and for analytics purposes.  For more detailed information about these mechanisms and how we collect activity information, see our Cookie Policy.

• Do-Not-Track. Please note we do not respond to browser do-not-track requests. You may, however, disable certain tracking as discussed in the applicable Cookie Policy.

 

SOCIAL MEDIA

When you participate in various social media forums like Facebook, Twitter, Yammer, Pinterest, Instagram, LinkedIn, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).

RUNNERRANDER SOLUTIONS LLC. is bound by the privacy practices or policies of these third parties, so we encourage you to read the applicable privacy notices, terms of use and related information about how your personal data is used in these social media environments.

Also, depending on the choices you have made regarding your settings on various social media sites (and/or in combination with your settings on the RUNNERRANDER SOLUTIONS LLC. pages), certain personal data may be shared with RUNNERRANDER SOLUTIONS LLC. about your online activities and social media profiles (e.g. interests, marital status, gender, user name, photo, comments and content you have posted/shared etc.).

IF YOU ARE UNDER 16 YEARS OF AGE

Our online Services are not directed to children under 13 years of age.  If you believe we have collected information about a child under the age of 13, please contact us (see ‘Data Protection Officer – Contact and Queries’ below) so that we may take appropriate steps to delete such information.

If you are at least 13 but under 16 years of age, please get the consent of your parent or legal guardian before you give us any personal data about yourself. Your parent or guardian should contact the RUNNERRANDER SOLUTIONS LLC. company responsible for using your personal data and provide us with their name, e-mail address and any other identifying information that we may request. RUNNERRANDER SOLUTIONS LLC. needs this information in order to verify that they have provided the necessary consent. We may follow up by phone or other means in some circumstances. If you are at least 13 but under 16 years of age, do not contact us or provide us with any personal data until after your parent or guardian has sent us an e-mail consenting to your contact and provision of such information.

INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

Please be informed that we may transfer and process any personal data you provide to us to countries other than your country of residence. The laws of these countries may not afford the same level of protection to your personal data. RUNNERRANDER SOLUTIONS LLC. will therefore seek to ensure that all adequate safeguards are in place and that all applicable laws and regulations are complied with in connection with such transfer. More in particular for data transferred from the EU to countries outside the EU, RUNNERRANDER SOLUTIONS LLC. is using Intra Group Data Transfer Agreements based on EU Model Clauses.

SECURITY

RUNNERRANDER SOLUTIONS LLC. will take reasonable steps to ensure that your personal data are properly secured using appropriate technical, physical, and organizational measures, so that they are protected against unauthorised or unlawful use, alteration, unauthorised access or disclosure, accidental or wrongful destruction, and loss. Your personal data will be retained for as long as required for the above purposes or in so far as such is necessary for compliance with statutory obligations and for solving any disputes.

DATA RETENTION

RUNNERRANDER SOLUTIONS LLC. retains your personal data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to send you the newsletters you subscribed to, to provide you with customer service, answer queries or resolve technical problems, etc.), unless a longer period is necessary for our legal obligations or to defend a legal claim.

If you have created an Vista Queue account or another RUNNERRANDER SOLUTIONS LLC. account with us, we will delete that account and your personal data upon your request or 30 days after it has become inactive. We will consider your account ‘inactive’ when you haven’t used your Vista Queue account or another RUNNERRANDER SOLUTIONS LLC. account for a period of 2 years. Before your account becomes inactive, we will notify you to use your Vista Queue account or another RUNNERRANDER SOLUTIONS LLC. account to prevent your account from being inactive. When we cancel your account, your personal data will be deleted. Also, if we need to store certain types of your personal data for a longer period due to legal requirements, we will store such data in accordance with the mandatory periods.

YOUR RIGHTS

You have the following rights concerning your personal data: right of access, right of rectification, right to erasure, right to restrict data processing, right to object against profiling and your right to data portability (for more information please, read the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive)) . If you would like to contact us regarding any of these rights please contact RUNNERRANDER SOLUTIONS LLC. (registered office: P.O.BOX 8795, Princeton, NJ 08543, US, e-mail contact: norbert@runnerrander.com).

To the extent that we are relying on our legitimate interests to use your personal data, you also have the right to object to such use (unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims).

Without undue delay and not later than within a month, we will respond to your request to invoke your rights consistent with applicable law.

You may revoke your consent for receiving marketing communications at any time, free of charge by following the instructions in any marketing communication. You can also control these preferences in your profile settings. RUNNERRANDER SOLUTIONS LLC. will then stop applying the research results to you at an individual level and will stop sending you marketing communications.

In case you wish to revoke your consent to RUNNERRANDER SOLUTIONS LLC. using your or location data, you can send an email to the RUNNERRANDER SOLUTIONS LLC.

In case you may have a question or complaint about how we process your personal data, you can send an email to the RUNNERRANDER SOLUTIONS LLC.

LOCAL DEVIATIONS

In certain jurisdictions, additional or deviating rules and rights apply to those set out in the section Your Rights above. This is applicable in the following jurisdictions: US (California and Nevada).

In addition to and deviation from the RUNNERRANDER SOLUTIONS LLC. Privacy Policy, the following applies:

SPECIAL INFORMATION FOR U.S. USERS

In the United States personal information is collected and processed by RUNNERRANDER SOLUTIONS LLC.

Your California Privacy Rights

Californians have additional rights explained in our California Privacy Notice.

Your Nevada Privacy Rights

Although we do not “sell” “covered information” of Nevada “consumers” as those terms are defined by Chapter 603A of the Nevada Revised Statutes, you may contact us at norbert@runnerrander.com and register an e-mail contact address for us to provide you notice in the event we should do so in the future, at which point you will have an opportunity to be verified and exercise your opt-out rights under that law. Contact us in the same manner to update your contact email for notices. Changing your email address elsewhere (e.g., information requests, account information, etc.) will not update your Nevada notice contact information. It is your responsibility to keep your notice contact information current.

OTHER WEBSITES

Our websites and mobile applications contain links to third-party websites; if you follow these links, you will exit our websites and mobile applications. While these third-party websites are selected with care, RUNNERRANDER SOLUTIONS LLC. cannot accept liability for the use of your personal data by these organizations. For more information, please consult the privacy statement of the website you are visiting (if such a statement is provided).

CHANGES TO THE POLICY

We may change this privacy policy from time to time by posting the updated version of the privacy policy on our websites and applications. We will give you reasonable notice on our websites of any material change. The “effective date” at the top of this policy indicates when such changes will take effect. We encourage you to visit frequently to stay informed about how we use your personal data.

DATA PROTECTION OFFICER – CONTACT AND QUERIES

If you have any questions regarding the processing of your personal data or this privacy policy, please contact the RUNNERRANDER SOLUTIONS LLC. Data Protection Officer  by e-mail (gdprtanacsadas@gmail.com) or by mail (RUNNERRANDER SOLUTIONS LLC.,                P.O.BOX 8795, Princeton, NJ 08543, US).

 

COOKIE POLICY

Our website use technologies that enhance user friendliness and engagement, to keep the website operating as smoothly as possible and to provide web services and functionalities for each visitor. Examples of these technologies are cookies, pixel tags, local storage and scripts (hereinafter collectively referred to as “cookies”). This cookie policy describes which cookies RUNNERRANDER SOLUTIONS LLC. is using and for what purposes.

Purposes of use of cookies

Cookies are used for a variety of purposes. For example, they enable visitors to use our shopping services, they calculate web statistics, provide online advertising and they improve visitors’ experience on our websites. As your privacy is important to us, we would like to inform you about which cookies are used on our websites, as well as why we use them.

By clicking “Agree” or by continuing to browse our websites without adjusting your browser settings to block cookies , you are agreeing to our use of cookies.

Do-Not-Track.   Our systems do not respond to browser do-not-track requests.  For more information, visit  https://allaboutdnt.com/ .

We may use the following cookies on our websites:

Functional cookies: these cookies are essential in order to ensure that our website operates properly. They are used to save preferences, detect misuse of our website and services and to distribute the load on our servers, which keeps our website available. Certain services you requested cannot be provided without these cookies.

Web statistics cookies:  these cookies are used to determine which parts of our website visitors are most interested in. This enables us to make the structure, navigation, and content of our website as user friendly as possible. Specifically, these cookies are used to (i) keep track of the number of visitors to our web pages; (ii) keep track of the amount of time each user spends on our web pages; (iii) determine the order in which a visitor visits the various pages of our website; (iv) assess which parts of the website need to be changed; and (v) optimise the website. Software from third parties (Google Analytics and Optimizely) may be used for these purposes.

Google Analytics uses “performance cookies” to analyze how you use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States, a country that does not offer an equivalent level of protection of privacy to that applicable in the European Union. This website uses Google Analytics with the expansion ‘anonymizeIp()’; therefore, only abbreviated IP addresses will be further processed, so that a direct connection to the individual user is eliminated. Your IP address will be shortened beforehand by Google (i.e. the last octet of the IP address will be anonymized) within member states of the European Union or in other signatory states of the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google Server in the United States and shortened there. Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services to website operators relating to website activity and Internet usage. Google will not associate the IP address transmitted under Google Analytics by your browser with other data held by Google. You may prevent the use of Google Analytics by disabling cookies in the browser’s set up screen. You may prevent the storage of cookies by selecting the appropriate settings on your browser software. You may prevent Google from recording the data generated by the cookie and pertaining to your use of the website (including your IP address), or processing these data by downloading and installing the following browser plug-in available through Google at the following link:   http://tools.google.com/dlpage/gaoptout?hl=en .

Google’s Privacy Notice is located at http://www.google.com/analytics/learn/privacy.html .

An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: <a href=”javascript:gaOptout()”> Disable Google Analytics </a>.

Feedback cookies:  these cookies from GetSatisfaction are used to share your ideas, questions, ratings, problems and feedback with us and other users of our websites. GetSatisfaction also stores cookies to distribute the load of the webservers.

Social media cookies:  our websites may integrate certain third-party plug-ins (such as a Facebook “like” button).  Even if you do not click on these plug-ins, they may collect information about you, such as your IP address and the pages that you view. These plugins are governed by the privacy policy of the third party providing them.

Advertising cookies:  our websites may also enable third-party tracking mechanisms to collect data over time and across unaffiliated websites for use in interest-based advertising. For example, third parties may use the fact that you visited the website(s) to target online ads for RUNNERRANDER SOLUTIONS LLC. products to you on non-RUNNERRANDER SOLUTIONS LLC. websites. In addition, our third-party advertising partners might use information about your use of the services to help target non-RUNNERRANDER SOLUTIONS LLC. advertisements based on your online behavior in general.

We or our third-party service providers also may use collected information to establish connections among related web browsers and devices (such as smartphones, tablets, computers, and TVs) for targeted advertising, analytics, attribution, and reporting purposes. These third parties may match your browsers or devices if you log into the same online service on multiple devices or if your devices share similar attributes that support an inference that they are used by the same person or household. This means that information about your activity on websites or apps on your current browser or device may be combined with information collected from your other browsers or devices.

Other cookies:  this category includes cookies that do not fit into one of the above cookie categories. One example of this is the bundling of several of the cookies via Google Tag Manager. Another is reporting on the actions of users whom have clicked on an RUNNERRANDER SOLUTIONS LLC. advertisement.

More specifically, we may use cookies set out below

How to manage cookies

If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

Please be aware that if you do not want to accept any cookies, we cannot guarantee that our website will function properly. It may be that several functions will be unavailable to you or that you will even be unable to view certain parts of the website.

Please note that you will have to change your settings for each browser and device you use.   Moreover, such methods will not work with respect to certain non-cookie online tracking technologies.

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Opera

To opt out of third party interest-based advertising in web browsers and mobile applications, please visit:

Web Browser Opt-Out.

• Network Advertising Initiative Consumer Opt-Out Page at networkadvertising.org/choices
• Digital Advertising Alliance Consumer Choice page at   aboutads.info/choices
• Digital Advertising Alliance of Canada Consumer Choice page at   youradchoices.ca/choices
• European Interactive Digital Advertising Alliance Choice page at   youronlinechoices.eu.

Mobile Application Opt-Out.   To opt out in mobile apps, please download and follow the instructions provided in the Digital Advertising Alliance’s AppChoices tool at www.aboutads.info/appchoices .  In addition, some mobile operating systems allow you to opt out by adjusting the advertising preferences on your mobile device.  For example:

• In iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking.
• In Android, visit Settings > Google > Ads > Opt out of interest-based ads.

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies.  If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you also may set your browser to block cookies.  In the case of DoubleClick and DoubleClick Floodlight (which are owned by Google), you can adjust Google’s use of cookies using  Google’s Ads Settings .  You may also permanently  opt-out   of the DoubleClick cookie.  Although our Services currently do not respond to “do not track” browser headers, you can limit tracking by taking the steps discussed above.

There are also software products available that can manage cookies for you. You can also use www.ghostery.com  to accept or refuse each cookie used on our websites.

To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.allaboutcookies.org .

Contact us

If you have any questions about the cookies used on our websites, please contact us at:

RUNNERRANDER SOLUTIONS LLC.

P.O.BOX 8795, Princeton, NJ 08543,

e-mail contact: norbert@runnerrander.com

Policy updates

We may change this cookie policy from time to time by posting the updated version of the policy on our websites. Please check this website periodically to inform yourself of any changes.